FAQ

What is Melt and Pour soap? 

Melt and pour soap is a ready-made soap base composed of fatty acids, glycerin, and other natural ingredients. The base is produced through the “saponification” process, which involves mixing fats and an alkali (such as lye). The resulting substance is allowed to cure for up to four weeks before it's ready for use.

Are your products handmade?

 Yes, all products are handcrafted by KOLORS of KOLORS essentials.

I don't like my products; can I return them?

Unfortunately, because our products can easily be contaminated, we are not accepting returns. This is to protect our staff and other customers. 

I received the wrong order, what do I do?

Contact us immediately to get the issue resolved. We are a small business and might make mistakes (it’s very rare but can happen).

My package was stolen, what do I do? 

Unfortunately, after we take the order to the USPS, we are no longer in control of your order. This issue will need to be resolved with the post office. Things like tracking are in place to ensure you know when your package will arrive.

How long is processing and shipping?

Processing takes 5-10 business days, and shipping takes 3-7 business days.

Who will deliver my package?

We use USPS for all shipping.

Do you have yoni bars? 

Currently we only have one yoni bar - Yoni Y'essential. We are in the process of formulating another.

What can I use for hyper-pigmentation or to even out my skin tone?

Her Skyn, Her Glow.

What bar would you recommend for pimples/acne? 

Yes, Just Fine and You Bring Me Joy both bars contains oils that are known for treating pimples and acne.

Do you have a bar for eczema/psoriasis or sensitive skin?

Yes, Rainy Dayz and this bar can also be used to soothe your scalp (washing hair).

Do you have bars for babies, children, teenagers or young adults?

Currently KOLORS essentials do not have a bar for babies. But all our soaps are made with natural and organic ingredients, so they are safe enough for the entire family to use. I would not recommend the yoni bar for children and/or teenagers.

Can all your handcrafted soap be used on the entire body?

Although certain essentials oils are known to treat certain skin conditions; all bars are safe enough to be used on the full body, from head to toe.